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High Fashion Shortens Order Time by 50% with FastReactPlan

The adoption of FastReactPlan has transformed planning processes and streamlined data visibility, enabling High Fashion to also optimise its on-time delivery performance, reduce overtime costs and respond faster to more complex customer orders.

About the customer :

Established in 1978 and headquartered in Hong Kong, High Fashion has been listed on the Hong Kong Stock Exchange since 1992. The fashion silk specialist has gradually expanded its multi-national business to cover all elements of the fashion supply chain, including – fashion design, textile manufacture, printing & dyeing, garment production, retail and wholesale. The company employs over 2,600 people and has sales and marketing offices in the US and Europe along with production facilities in China and across South East Asia. Producing between 4-5 million high-quality garment pieces per annum, High Fashion has recently expanded its focus on silk and woven cut & sewn sweaters for the high-end global retail market to include sportswear, activewear and athleisure clothes.

  • Blue factory icon 4-5 million apparel per annum
  • Blue globe icon China, Cambodia, across Southeast asia
  • Label Icon
The Challenge – Manual planning processes proved exceptionally time-consuming and a lack of overall plan visibility meant it was difficult to accommodate change requests related to quantity, colour, style variations or new delivery date expectations on the production floor.

High Fashion Reduces Order Time by 50% with FastReactPlan

Prior to implementing FastReactPlan, High Fashion faced significant challenges due to a rapidly changing global industry landscape and more demanding customer expectations.

With all its vital capacity planning and production information siloed across different departments, the company lacked the accurate visibility into capacity availability it needed to respond quickly and effectively to new demands for smaller, more complex order or higher efficiency expectations regarding productivity outputs and production costs.

Jinlan Ding, Master Planner, High Fashion/Dali China Limited, explained:  “A few years ago, we collected capacity and configuration data in Excel spreadsheets from each business unit to generate our Cost-to-Make (CM) quotes for each product. We also relied on this data to plan and schedule our production lines.  Not only was this process exceptionally time-consuming for our capacity planners, but we also found it difficult to accommodate change requests related to quantity, colour, style variations or new delivery date expectations on the production floor.”

“Since we adopted FastReactPlan, we have seen a smoother communication process between relevant departments. The automatically-generated KPI reports sent to each designated colleague on a regular basis have greatly reduced the need for frequent and lengthy meetings. In fact, we now require just one production line level planner rather than two. Overall, FastReactPlan has enabled us to shortens time it takes to get order confirmations over to customers by a staggering 50 percent.”

Jinlan Ding,
Master Planner,
High Fashion/Dali China Limited
The Solution: Optimised planning efficiencies and single-source visualisation of the whole production line meant that each department could work in synergy to achieve the seamless management of the entire production process.

High Fashion, Reduces Order Confirmation Time by 50%, Improves Planning Efficiency by 10% and Boosts Production Efficiency by 5-10% with FastReactPlanFollowing the implementation of FastReactPlan, High Fashion quickly benefited from access to business-critical real-time planning and production information from the same, single, digitised source.  The enhanced data visibility consequently fostered closer alignment and seamless collaboration across all levels of the organisation, enabling planners to create accurate Cost-to-Make (CM) quotes based on actual capacity availability, and greater flexibility to manage more diverse orders and style change requests quickly.

 Kathy Zheng, General Manager, High Fashion, said “Due to rapid changes across the whole fashion industry, we needed a strong technical partner that could help us digitally transform our entire business. Changes to order requests have significantly increased over the past few years – demanding prompt adjustments in capacity and production line planning and a total alignment between merchandising, purchasing and production departments. FastReactPlan has helped us achieve this by not only optimising our planning efficiencies, but also by providing single-source visualisation of the whole production line so that each department can work in synergy to achieve the seamless and precise management of the entire production process.”                      

“We did not just look for a robust planning and scheduling solution, we also wanted a long-term digitization partner which could help us create a fully transparent digital supply chain. The most important element of our digital journey lay in the transformation of the whole company. The technical expertise and support that Coats Digital has delivered has been second to none. The Coats Digital team has helped us to successfully navigate the necessary change required to modify our entire business processes along with the way our employees think and act, and we are extremely thankful for its tireless efforts to get us to exactly where we need to be to confidently embrace the future.”

Kathy Zheng,
General Manager,
High Fashion
The Challenge Under- or over-utilisation of machines and production lines resulted in lost business, costly overtime hours and unnecessary firefighting on the factory floor.

Chinese Fashion Powerhouse, High Fashion, Reduces Order Confirmation Time by 50%, Improves Planning Efficiency by 10% and Boosts Production Efficiency by 5-10% with FastReactPlan

Due to a lack of real time capacity and planning data to work from and incorrect assumptions regarding machine availability, inventory and production time requirements, the planning teams at High Fashion found that there were often significant errors in the production plan which resulted in lost orders, poor delivery performance and unnecessary overtime or outsourcing costs.

The Solution FastReactPlan provides the overarching visibility needed to foresee potential problems way in advance.

FastReactPlan has consolidated the organisation’s capacity and scheduling plans into one easily accessible and highly visual platform which has enabled all relevant teams to see the production qualities and capacity availability of each factory more intuitively. Having access to real-time planning data across the business has revolutionised its operations, empowering faster decision-making and enhancing customer satisfaction. Since its adoption of FastReactPlan, High Fashion has drastically shortens the time it takes to confirm customer orders by 50 percent; improved overall capacity planning efficiencies by 10 percent and boosted its production line efficiencies by 5-10 percent.

Miaofeng Que, IT Director, High Fashion/Dali China Limited, observed: “Because of under- or over-utilisation of machines and production lines, we sometimes didn’t have the capacity visibility or flexibility we needed to confidently meet peak season order demands, resulting in lost business, costly overtime hours and unnecessary firefighting on the factory floor.”

“With the help of FastReactPlan, we have significantly improved our planning efficiency by 10 percent and also increased our production efficiency by 5 to 10 percent by successfully aligning and scheduling garments with similar sewing requirements to the same production lines. At the same time, FastReactPlan gives us the overarching visibility we need to foresee potential problems way in advance, so that we have more time to solve any challenges rather than wait until the last moment.“

Miaofeng Que,
IT Director,
High Fashion/Dali China Limited

Boris Lu, Customer Success Manager, Coats Digital, stated “We are thrilled that Coats Digital has successfully played such an important role in the digital transformation of High Fashion’s business processes.  High Fashion is one of the premier fashion companies in Hong Kong, and we are delighted that it is continuing to enjoy such fantastic results since its adoption of FastReactPlan. The solution has positively impacted all areas of the business and we very much look forward to supporting High Fashion to continue to drive efficiencies, profitability and best-practices as it pushes the boundaries of innovation on their journey towards manufacturing excellence.” 

FastReactPlan is the market-leading apparel production planning software solution, supporting a faster, more reliable order confirmation process and production plan which is optimised for delivery, speed and efficiency.

Key Benefits and ROI

Reduced order confirmation time by 50%

ApparelTech improved its production with FastReactPlan

Improved production efficiencies by 5-10%

Target with arrow

Improved planning efficiency by 10%

On time Delivery logo

Improved OTDP

Costly overtime logo

Reduced overtime costs

Appareltech achieved its automated data capture with FastReactplan

Automated data capture and consolidation.

Increased productivity across all departments

ApparelTech reduced its overall planning time with FastReactPlan

Quicker response in accepting or changing customer orders

Standardised PO, Colour & delivery level visibility across all departments

Appareltech achieved ability to take on new business with FastReactPlan

Unlocked capacity enabling new business growth

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